CDW Government
CDW Government (CDW-G) is the primary supplier of non-Dell branded computer hardware & networking equipment, computer software & licenses, supplies and accessories for Louisiana State University.
Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on computer hardware/software & networking equipment, free freight, no-hassle return policy, dedicated on-campus representation, and additional discounts for new IT projects. Instructions for using a punch-out out catalog can be found in the "Create Requisition from Supplier Website" job aid available at Workday Training > Finance Training > Procurement.
Local Sales Representatives
LSU Account Team
[email protected]
Juan Villa
Senior Account Manager - Inside Sales
[email protected]
Office: 312-705-4525
Carianne Asberry
Account Manager
[email protected]
Office: 818-254-1746
| Question | Answer |
|---|---|
| Order Status feature available in Punch-out | Yes, enter the PO number into "Find it" field on Punch-out homepage |
| Email Order Acknowledgement sent to Requester | Yes |
| Email Ship Acknowledgement sent to Requester | Yes |
| Deadline for Orders to Ship Same Day | 3:00 p.m. CST |
| Standard delivery time | 3-5 Business Days |
| Shipping and Handling charges | No charge for standard ground shipping for items over $50. Shipping for expedited orders will come back on invoice at the header level. As well as any additional charges. |
| E-quote functionality available in Punch-out | Yes, you can request quotes from your local Sales Representative. |
| Order History feature available in Punch-out | Yes |
| Favorites/Hotlists feature available in Punch-out | No |
| Order cancellation and returns | For all cancellations or returns, please email [email protected]. You will be required to have a written confirmation from the supplier to clear the Workday encumbrance. View CDW-G's return policy. |
| Catalog Product Restrictions |
Yes, the following categories:
|
| Additional Notes | N/A |
Questions?
All questions concerning this contract should be directed to LSU Procurement at 225-578-2176 or [email protected].
Rev. 11/6/2024
Competitively bid through
E&I Cooperative Services (E&I)
RFP #683385 for Computer Equipment and Related Hardware, Software, Services
and
E&I Cooperative Services (E&I)
RFP #683274 - Cloud Storage & Productivity Services